• What people Say

    Excellent just excellent

    Thank you again for the wonderful invitations you made for our wedding, they were the talk of the table at our reception. Such a professional job excellent service, I will certainly be recommending your services to our friends and family. 

    Emma, South Shields

    Such a professional service

    Once again can I just thank you for your wonderful service and commitment you gave us with the end result being our excellent invitations for our big day. Your professionalism Jozene meant that it was one more thing we did not have to worry about approaching our wedding.

    Kenny and Kim, Jarrow

    Everything we wished for

    Thank you for your service Jozene, our wedding invitations and place cards were everything and beyond we had hoped for. 

    Michelle and Robert, Gateshead

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    Wedding Events

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    Shipping and Delivery

    Delivery

    Delivery charges vary in accordance with order size.

    • All orders are carefully packed to avoid any damage in transit. Any damage must be reported within 24hrs of receipt
    • If there are any discrepancies with your order or you are not satisfied, please notify us wthin 24hrs of receipt.
    • We cannot be held responsible for damage which occurs when you post the individual items to your guests.
    • All items remain the property of Made2Matter until paid for in full.

    Shipping

    Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

    Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

    Boxes are amply sized and your items are well-protected.

    Please allow upto 8 weeks for delivery for wedding stationery, due to the handmade nature of Made2Matter products. If you require your order any sooner please contact us on 0191 5193939 to discuss.

    Your statutory rights are not affected.